Features Diary and bookings
Lumina Core

Your diary should show how the practice is actually running.

Most systems treat the diary as a static calendar. Lumina treats it as a live operational workflow: bookings, requests, arrivals, waiting, surgery, completion and payment, all moving through one view.

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lumina Core Maple Street Dental
AK
Today
12–16 May 2026
Week New booking
Mon
12
Tue
13
Wed
14
Thu
15
Fri
16
09:00
10:00
11:00
12:00
09:00
J. Okafor
Exam
09:30
P. Nair
Hygiene
09:00
L. Bianchi
Crown fit
10:00
S. Reyes
Filling
09:00
New patient
Consult
Request Review Book Arrive Wait Treat Complete Pay
The live day list

Track the patient journey through the building.

Reception, nurses, clinicians and managers share one live view: who has confirmed, who has arrived, who is waiting, who is in surgery, who has finished and what is owed. When the day starts to bottleneck, you see it while you can still do something about it.

Statuses, not guesswork
Confirmed, arrived, waiting, in surgery, complete, owed. Every status feeds operational metrics.
Printable lists
For the teams and moments that still want paper.
Payment context built in
The day list shows what is owed the moment a session completes.
lumina Core Maple Street Dental
In surgeryAK
Today · Tue 13 May

Patient list

14 booked
Seen
9
Waiting
2
Collected
£1,840
JO
Jordan Okafor
09:00 · Routine exam · Dr Ahmed
Seen£62
PN
Priya Nair
09:30 · Hygiene · A. Cole
Waiting£75
LB
Luca Bianchi
10:00 · Crown fit · Dr Ahmed
In chair£540
Booking requests

Online booking that actually works for dentistry.

Patients do not always know what they need, how long it takes or which clinician is right. That is why many practices switch naive online booking off. Lumina lets patients request care 24/7 from the Portal while staff review, adjust, offer alternatives and confirm, so the diary never leaves your control.

A managed inbox, not a free-for-all
Requests arrive as a triage workflow inside Core, never straight into the calendar.
Policy-aware
Deposit rules and attendance signals from Admin can require review or payment first.
The patient stays informed
Submitted, under review, alternative offered, confirmed: status lives in the Portal.
lumina Core Booking requests
4 to reviewAK
This week

Requests

Confirm selected
SW
Sarah Whitmore
New patient exam · prefers midday · from June
Review
TD
Tom Davies
Hygiene · any weekday after 16:00
Alternative offered
MK
Maya Kowalski
Emergency · toothache UR · deposit required
Deposit pending
EM
Ella Morgan
Follow-up · crown fit · with Dr Ahmed
Confirmed
Booking AI

Find the right slot, not just an empty one.

Tell Lumina what you need in plain English. It already knows the rota, holidays, sickness, blocked slots, durations, patient preferences and what keeps the day productive, so it suggests bookings that make clinical and operational sense. Staff stay in control; nothing moves without approval.

Reschedule a whole list
A clinician calls in sick; Lumina helps move every affected booking to suitable times in minutes.
A clinician's morning briefing
How busy is my day? What needs attention? Are any consents, forms or lab cases missing?
Meet Booking AI
lumina Core Booking assistant
AK

"Sarah needs a new patient exam. She's not free until June and can only do midday."

Suggested slots

rota, durations & preferences considered
Tue 2 Jun · 12:00 · Dr Ahmed
60 min · new patient exam · Surgery 2
Best fit
Thu 4 Jun · 12:30 · Dr Ahmed
60 min · keeps afternoon block free
Good
Fri 5 Jun · 11:45 · Dr Patel
60 min · different clinician
Option
Book Tue 2 JunOffer alternatives to patient
Connected by design

The diary does not work alone.

Admin

Rota shapes availability

Mark someone away in Admin and Core stops offering their time instantly. The Portal stops requesting it too.

Staff and rota
Portal

Patients prepare from home

Medical history, consent and deposits prompted before the appointment, so the day list stays on time.

Portal self-service
AdminCore

Cancellations become work

A DNA or late cancellation can create a rebooking task with an owner, and feed attendance signals for next time.

Tasks and signals

Run the day from one live view.

Diary, day list, requests and Booking AI are part of Lumina Core on every plan.

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