Start with a free migration assessment. We analyse your actual practice data and give you a written plan: what moves, what doesn't, how long it takes and what it costs. Before you decide anything.
Tell us what you run today, and we guide you through taking an export of your own data. We analyse it properly and send you a written plan you can keep, whatever you decide.
Whether you are moving from a modern cloud PMS or a long-running on-premise setup, we will plan the move with you. We regularly work with exports from cloud systems, server-based systems and legacy dental databases.
If your current system is cloud-based, the route is usually straightforward. You request or export your data from your provider, upload it to Lumina through our secure tooling, and our team takes it from there: processing, mapping, validating and importing into your new practice.
Server-based systems vary, so we start with a conversation. We review how your system stores data, check what export or access options exist, and build a migration plan around what we find. Where it helps, we arrange a system checkover, and we can come on site depending on your practice, system and location.
Our tooling is designed to preserve your clinical and operational history. This is what we aim to bring across, where the source system allows.
Every system stores data differently, so we review your export before confirming the final migration scope. Our team will confirm exactly what can be migrated before the work begins, subject to data availability and export quality. The aim is always the same: preserve as much useful clinical and operational history as possible.
The same shape every time, whether you are coming from a cloud PMS or a server in the back office.
Share your current PMS, whether it is cloud or on-premise, and how your practice is set up. Fifteen minutes is usually enough.
We confirm the best migration path, including what data can be exported, uploaded or accessed from your current system.
Scope, timing, responsibilities, downtime expectations and any migration fee, all explained before work begins.
Your data is transferred encrypted and processed with Lumina migration tooling, built for dental data structures.
We check patient records, clinical history, diary data, documents and key practice information, and review the results with you.
We help your team move over with confidence, with our team on hand through the first days on Lumina.
A migration should be planned around the way your practice actually works. Wherever possible, Lumina prepares and validates your data while your team continues using the existing system. At go-live, we complete the final sync or delta import, check the result, and help your team move across with confidence. For more complex on-premise or legacy systems, we will agree the timing, scope and any practical requirements with you upfront.
Example timeline shown for illustration. The final plan depends on your current system, export route and agreed migration scope.
Tell us what you are using today and we will explain the safest route to Lumina. You will understand the migration scope, timing and any downtime risk before you commit.
Yes. We support migrations from many cloud and on-premise systems. The exact route depends on your current provider, the export options available and how your data is structured. Tell us what you use and we will confirm the path on a short call.
Where imagery can be exported or accessed, we aim to migrate it alongside the clinical record it belongs to. Our team will confirm what is possible after reviewing your source system and export, before the work begins.
Lumina designs migrations to minimise disruption and aims for zero operational downtime wherever possible. In many cases, we can prepare the main migration in advance while your team continues using the existing system, then complete a final sync or delta import at go-live.
Some on-premise or legacy systems need a more careful plan. If any downtime risk exists, we will explain it clearly before the migration begins.
Yes. Cloud migrations usually involve requesting or exporting your data from your current provider and uploading it securely to Lumina, where our team processes and imports it.
On-premise migrations start with a call and a technical review, because every server setup is different. We assess the system, agree a plan, and may arrange a checkover or site visit where it helps.
The migration assessment is free. Cloud migrations are often simpler and are included free on Growing and Enterprise plans. More complex on-premise work can carry a fee, depending on the system, location and support required. Any cost is explained upfront in your migration plan, never discovered afterwards.
We start with the free migration assessment: we review your current setup and an export of your data, then give you a clear written plan covering scope, timing, responsibilities and any cost. You decide with the full picture in front of you.
Whether you are starting fresh or switching from another system, we will help you choose the right route.
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