Features Labs
Lumina Core

Lab work without the paper chase.

Forms, letters, phone calls and postal delays turn lab work into guesswork, wasted chair time and rebooked patients. Lumina makes every case a trackable workflow, from clinical action to fitted restoration.

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lumina Core Lab work · Maple Street
1 issueAK
Active
12
Due this week
4
Issues
1

Cases

by stage
Crown · zirconia UR6 · L. Bianchi
Ashford Dental Lab · due Thu
In progress
Bridge · LL5 to LL7 · S. Reyes
margin query · photo requested
Issue raised
Whitening trays · E. Morgan
Brightside Lab · tracked
Out for delivery
Veneer · UL2 · J. Okafor
received Mon · fit booked Fri
Returned
Clinical action Lab form Sent In progress Returned Fitted
From charting to case

A lab case starts in the chart, with the context attached.

The crown planned in charting becomes the lab case, carrying the tooth, material, shade and scans with it. No retyping into a separate docket, no clinical detail lost between the chair and the bench.

One click from the action
Any clinical action that needs lab work converts into a case, linked to the patient, session and care plan.
The right form for each lab
Lab forms are built in Form Builder, so every partner gets their fields, their way. Form Builder AI converts your existing paper dockets.
Evidence travels with the case
Scans, photos and X-rays from the patient record attach directly; nothing goes missing in an inbox.
Form Builder
lumina Core Luca Bianchi · charting
New lab caseAK

From clinical action

planned in charting
Crown · zirconia · UR6
session 2 · prep complete today
Needs lab

Lab form · Ashford Dental Lab

their template, via Form Builder
Shade A2 · zirconia · full contour
margin: chamfer · occlusion noted
Filled
Digital scan + 2 photos
attached from the patient record
Attached
Required by 28 May
fit appointment already booked
Linked
Send to AshfordChoose another lab
lumina Core Case · Bridge LL5 to LL7
Issue raisedAK

Status

Precision Dental Lab · their portal, your view
Sent and confirmed
Mon 09:12 · lab accepted the case
Done
Issue · margin unclear on LL7
Tue 14:30 · photo requested
Open

Messages

inside the case, not an inbox
Precision Dental Lab · Tue 14:30Margin on LL7 is unclear on the scan. Could you send an intraoral photo of the distal prep?
A. Khan, Maple Street · Tue 15:02Photo attached from today's review. Distal margin re-prepped, new scan to follow.
Attach new scan Resolve issue
Communication and status

Talk to the lab inside the case, not across an inbox.

Integrated labs get their own portal view of the cases you share. Status changes, questions and attachments live on the case itself, so anyone covering the desk can see exactly where things stand.

A directory of trusted partners
Preferred labs, their forms, their turnaround expectations and who to contact, on file once.
Live stages, both sides
Sent, confirmed, in progress, issue raised, out for delivery, returned. The same truth for practice and lab.
Questions answered in context
Issues carry photos and scans back and forth on the case record, audited and searchable later.
Delays, caught early

A late case warns the diary before the patient is in the chair.

The worst way to discover a delayed crown is with the patient numb and waiting. Because lab cases link to their fit appointments, a delay surfaces in clinical readiness and the day list days ahead, with the rebooking work already assigned.

Readiness knows
The clinical portal flags appointments whose lab work has not returned, while there is still time to act.
Chasing becomes a task
A delayed or stuck case creates a Lumina ToDo task with an owner, instead of relying on someone remembering.
Labs, measured fairly
Turnaround times, issue rates and delays per lab, so preferred-lab decisions rest on data.
Clinical readiness
lumina Core Clinical readiness · Thu
1 riskAK

Thursday's risks

checked against the diary
Crown fit · 09:00 · L. Bianchi
lab case delayed · now arriving Fri
At risk
Veneer fit · 11:30 · J. Okafor
case returned Mon · checked in
Ready

Created automatically

via Lumina ToDo
Rebook L. Bianchi for Friday
assigned to reception · patient not yet called
Task
Chase Ashford · confirm Friday delivery
assigned to J. Patel · due today
Task
Connected by design

Lab work never stands alone.

Core

Starts in charting

Cases are created from controlled clinical actions, so the lab request always matches the planned treatment and the care plan.

Charting
CoreAdmin

Chased by Lumina ToDo

Delays, issues and due dates create owned tasks with notifications, and metrics on how quickly cases get unstuck.

Tasks and signals
Core

Updates reach the team

Lab status changes land in the Core mobile app, so the clinician knows the crown arrived without asking anyone.

Mobile app

Know where every case is, and what needs attention.

Lab work is part of Lumina Core on every plan, not a bolt-on with its own invoice.

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